Privacy & Data Protection Policy
This document tells you how we at Cville Craft Aid use your data when you use our website and interact with us.
This policy also tells you about your privacy rights and how the law protects you.
This Privacy and Data Protection Policy was last updated on March 23, 2020, and can be edited without prior notice. This document is compliant with most recent privacy regulations.
For more questions regarding the contents of this policy, feel free to get in touch with us.
2. Who are Cville Craft Aid
Cville Craft Aid is an all-volunteer group represented by their website and related platforms including Padlet, Google, and social networks [Instagram, Facebook, Pinterest]. None of the resources managed and presented by Cville Craft Aid are intended for children and we do not knowingly collect any data relating to children.
Cville Craft Aid volunteers are the data control responsible for handling any personal data carried through cvillebio.wixsite.com/cvillecraftaid. Any data carried through other platforms, like Padlet, Google, Facebook, Instagram or Pinterest is the responsibility of the relative platform.
3. What data do we collect?
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We collect a variety of information about our users and visitors to the Cville Craft Aid website. This personal data falls into these categories:
Identity Data includes title, first name, last name, username or similar identifier. If you interact with us through social media, this may include your social media user name.
Contact Data includes address, email address, and telephone numbers.
Transaction Data includes details of products and services you have requested/received from us.
Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Usage Data includes information about how you use our website and services.
Tracking Data includes information we or others collect about you from cookies and similar tracking technologies, such as web beacons, pixels, and mobile identifiers.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
4. How is your personal data collected?
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity and Contact details by filling in forms or by corresponding with us by post, phone, email or through chat or social media.
This includes personal data you provide when you:
sign up to receive our newsletter;
make enquiries or request information be sent to you;
request our services;
engage with us on social media;
enter a competition, promotion or survey;
contact customer services; or
leave comments or reviews on our services.
Automated technologies or interactions. As you interact with us, including via the Cville Craft Aid website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We may also collect Tracking Data when you use our website, or when you click on one of our embedded apps (including those shown on third party websites).
Third parties or publicly available sources. We may receive personal data about you from various types of third parties, including:
Technical Data and/or Tracking Data from analytics providers and search information providers;
Identity and Contact Data from data partners; and
Data from any third parties who are permitted by law or have your permission to share your personal data with us, such as via social media or review sites. We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
5. How we use your data
Where we need to perform the action we are about to enter into or have entered into with you. For example, when you request our services, that’s an action.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation. Generally, we do not rely on consent as a legal basis for processing your personal data other than where the law requires it, for example in relation to sending certain direct marketing communications. Where our legal basis is consent, you have the right to withdraw consent any time.
Cookies help the Cville Craft Aid website work better and provide lots of help in the background to make the process of being a user a lot easier. You’d miss a lot of these things if they were gone – like it being easy to log in and move from page to page.
Other cookies collect information about how visitors use the Cville Craft Aid website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and used to improve how our website works.
When you use the Cville Craft Aid website, your device or browser may be sent cookies from third parties, for example when using embedded content and social network links. It's important for you to know that we have no access to or control over cookies used by these companies or third-party websites. We suggest you check the third-party websites for more information about their cookies and how to manage them.
7. Disclosures of your personal data
We will not share or disclose any of your personal data with no other third party except government, regulators and law enforcement should this data be requested through written documents.
8. Third-party links
9. Data retention
We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
10. Your legal rights
If the General Data Protection Regulation (GDPR) applies to you because you are in the European Union, you have rights under data protection laws in relation to your personal data:
The right of access – that’s a right to make what’s known as a ‘data subject access request’ for copy of the personal data we hold about you;
The right to rectification – that’s a right to make us correct personal data about you that may be incomplete or inaccurate;
The right to erasure – that’s also known as the ‘right to be forgotten’ where in certain circumstances you can ask us to delete the personal data we have about you (unless there’s an overriding legal reason we need to keep it);
The right to restrict processing – that’s a right for you in certain circumstances to ask us to suspend processing personal data;
The right to data portability – that’s a right for you to ask us for a copy of your personal data in a common format (for example, a .csv file);
The right to object – that’s a right for you to object to us processing your personal data (for example, if you object to us processing your data for direct marketing); and
Rights in relation to automated decision making and profiling – that’s a right you have for us to be transparent about any profiling we do, or any automated decision making.
If you wish to exercise any of the rights set out above, please contact us. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
11. How to contact us about privacy